|
Q.
|
What's the difference between Ordinary Membership
and Basic Card? |
|
| A. |
Ordinary
Membership |
| |
• |
24
hours breakdown assistance available throughout
Malaysia. Free towing and minor on-the-spot
repairs service in the Free Breakdown Zones.
(reimbursement up to RM60.00 for breakdown that
occur outside the Free Breakdown Zones). |
• |
RM10,000
motoring PA insurance worldwide. |
• |
Reciprocal
service and basic assistant with 133 automobile
association in 102 countries. |
| • |
This
service is tied to the person, which registered
with the AAM, is it covers for unlimited number
of vehicle for the registered drivers. |
|
| . |
Basic
Card |
| |
• |
24
hours breakdown assistance available throughout
Malaysia, supported by more than 200 patrolman
and AAM’s appointed workshops. |
• |
Free towing and minor on-the-spot repairs service
maximum up to RM200.00 One (1) Time Per Year. |
• |
This
service is tied to the registered vehicle, no
assistance will be rendered to the vehicle which
is not officially registered with the AAM |
|
| . |
Others
services will be enjoyed by both… |
| |
|
|
Q.
|
If I was a member, and it has expired, can I still
'renew' or do I have to sign up all over again (and
pay the entrance fee)? |
|
| A. |
Ordinary
Member / Basic Cardholder
If AAM fails to receive the renewal payment within
three (3) months of the membership expiry date, he
or she will cease to be a member. To enjoy the benefits
and services of AAM, he or she will have to rejoin
the Association as a new member by paying the Entrance
Fee and Annual Fee.
|
| |
|
|
Q.
|
Will I get any receipt after I send my cheque payment
(for online application)? |
|
|
A. |
No.
For cheques sent to Autoworld.com.my Sdn Bhd, you will not get
any receipt when we get your cheques. Your reference
will be the email receipt sent by Autoworld after you
have filled up the application/renewal form completely,
with the Payment ID (eg. AS 1234) |
| |
|
|
Q.
|
What will Autoworld do to my cheques? |
|
| A. |
Autoworld
will send all cheques to AAM for processing. |
| |
|
|
Q.
|
How long does AAM take to process the application?
|
|
| A. |
AAM
will usually takes about 3 - 4 weeks to send you the
membership kit (card + guide book + directory + sticker
+ etc) via snail mail. |
| |
|
|
Q.
|
What is Autoweb or Autoworld, and why should I send
the cheque to them instead of AAM offices? |
|
| A. |
Autoweb is a company (full name:
Autoweb Sdn Bhd (323199-A)) which used to manage the Autoworld website. But it has been owned by
Autoworld.com.my Sdn Bhd (804477-T) since Jan 2008. We are currently managing the Autowworld AAM online website on
behalf of AAM. |
| |
|
|
Q.
|
Who
should I call for enquiries? |
|
| A. |
For
all Online Application / Renewal enquiries, please call
Autoworld at 03-2176 0309. For any other issues (not related
to Online), please call AAM directly at 03-2162 5777.
For other contacts, please refer to this page.
Or you may submit your enquiry online
here. |
| |
|
Payment Options
Online payment options
|
|
Q.
|
Who/what is iPay88 or Mobile88? |
|
| A. |
iPay88 is an Internet Payment Service and Solution that helps online store (or e-store) to accept payment via Internet Payment options such as Credit Card, Electronic Account Debiting service (or E-Debit), Electronic Wallet (or E-Wallet), etc. to complete a sales transaction via Internet.
iPay88 is notified as Online Payment Switching Gateway by Central Bank of Malaysia (Bank Negara Malaysia) under payment system act in year 2006. It is provided by a MSC status company, iPay88 Sendirian Berhad since year 2006 and the company has appointed Mobile88.Com Sendirian Berhad (a MSC status company) as a Sole Authorized Reseller of iPay88 merchants' products and services.
Autoworld appoints iPay as its online payment partner.
|
| |
|
|
Q.
|
What payment method is accepted? |
|
| A. |
i. You can pay by using credit card:
ii. bank transfer:
- Maybank2U
- Alliance Online Transfer
- AM Bank
- RHB
- Hong Leong Bank Transfer
- CIMB Click
- FPX
- Mobile Money
|
| |
|
|
Q.
|
What will appear in my Credit Card Statement? |
|
| A. |
Please note that your Payment is processed by Mobile88.com Sdn Bhd. The name Mobile88.com OR Mobile88.com Sdn Bhd will be shown on your credit card or bank statement and you will also receive a notification email from iPay88 on this transaction.
|
| |
|
|
Offline payment options
|
|
Q.
|
Can I send in the payment if I do not want to pay online? |
|
| A. |
Yes, you can pay us by Cheque or Banker’s draft (Pos Malaysia Kiriman Wang is also acceptable). Please do not send us cash. Kindly note your PaymentID, name and telephone number at the back of the cheque/draft/etc for our processing. Payment should be made payable to “The Automobile Association of Malaysia” and mail to:
Autoworld.com.my Sdn Bhd – AAM Application
Wisma Jobstreet.com
27 Lorong Medan Tuanku 1
50300 Kuala Lumpur. |
| |
|
|
Q.
|
Return / refund or cancellation policy |
|
| A. |
Fees paid are strictly non refundable by Autoworld.com.my. For cancellation of AAM Membership, please contact AAM Member Relationship Unit at 03-21625777.
|
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